5 important details to note when making a phone reservation for hotel room
Friday, January 4th, 2008For my previous trip to Thailand, I have no choice but to make an overseas phone call to the hotel for room reservation. I was only a few days away from my trip and not yet make any hotel bookings. If I go through their website or via email, I will not be able to receive my confirmation in time before I leave. I presume that like myself, you know the standard room rates of the hotel you are planning to reserve.
So these are a 5 important details to note when making a phone reservation for a hotel room.
- Remember the name of the staff who process the transaction over the phone
- Ask for the confirmation number of the hotel reservation